Ensuring Your Security

Comprehensive Security Measures for Peace of Mind

At Iowa PC Support, we understand the importance of security during remote sessions. We utilize Teamviewer’s robust encryption to safeguard your data and ensure that our technicians follow strict protocols to protect your privacy. Our commitment to security means you can trust us to handle your computer issues without compromising your personal information. Whether it’s a simple software update or a complex virus removal, we prioritize your safety at every step.

FAQ: Your Remote Support Questions Answered

Find answers to the most common questions about our remote PC support services, including how we use Teamviewer and ensure your security.

How does remote PC support work?

Our technicians connect to your computer using Teamviewer, allowing us to diagnose and fix issues while you watch.

Is my data safe during a remote session?

Yes, we use encrypted connections and adhere to strict privacy protocols to protect your data during every session. You provide the one time password created by the software which allows only one time access.  

What if I lose connection during support?

If the connection drops, our technician will reconnect and continue the support session without any additional cost to you.